The Silver Line is the UK’s only free, confidential, 24-hour helpline specifically for older people. We offer information, advice or a chat whenever needed, as well as befriending services. Launched in 2013 by Dame Esther Rantzen, we have already received more than 2.5 million calls and have connected almost 7,000 people to our telephone friendship services.
We know from older people that just a few minutes of time can make a huge difference. Many of our callers have nowhere else to turn and describe our services as ‘a lifeline’. We need volunteers to help us reach even more older people. Why not join us in our fight against loneliness?
Telephone Friend – 30 minutes. Build a lasting friendship with an older person, making regular weekly calls. Find out more.
Helpline Hub Volunteer – 180 minutes. Join our brand-new Volunteer Hub in Blackpool where you will play an integral role in delivering our core daytime Helpline Service. Find out more.
Keeping in Touch Volunteer – 60 minutes. Volunteer to keep in contact and check on the wellbeing of older people while they wait to be matched in a Telephone Friendship. Find out more.
Please email [email protected] for more information.
To apply, download and complete our volunteer application form.
Please allow 5 working days for us to process your form. If you haven’t heard from us after this time, please check your junk folder, just in case our email ends up there.