We offer friendship, conversation, and support to older people aged 55 and over. Whatever the day or time, you can pick up the phone and speak to one of our friendly Silver Line team members.
Whether you’d like to exchange a quick “good morning” with someone, fancy a chat about how your day has gone, or need a trusted listening ear to share your thoughts and feelings with, we’re here to talk.
Our team is also here for you if you have any worries or questions. Depending on what kind of support you need, we can direct you to certain services, groups or resources that may help.
And remember, we're here for you 24 hours a day, 7 days a week. Even if you're in touch with family and friends, it may not be possible to reach out to them when it’s very late at night or very early in the morning. But The Silver Line Helpline is here to talk.
A lot of callers have told me that The Silver Line is like extended family and that’s fantastic to hear. It’s a two-way thing though, for those who enjoy answering calls and for those who love calling - it’s a win-win!
Age UK’s Silver Line Helpline is the UK's only free, confidential, 24-hour helpline providing friendship for older people.