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Call us free on 0800 4 70 80 90

Open 24 hours a day, every day

Who we are

The Silver Line is a free, 24-hour telephone service for older people

We offer friendship, conversation, and support to those who need it. Whatever the day or time, you can pick up the phone and speak to one of our friendly Silver Line team members.

Whether you’d like to exchange a quick “good morning” with someone, fancy a chat about how your day has gone, or need a trusted listening ear to share your thoughts and feelings with, we’re here to talk. 

Here for you 24-hours a day, 7 days a week

Our team are also here for you if you have any worries or questions. Depending on what kind of support you need, we can direct you to certain services, groups or resources that may help.

And remember, we are here for you 24-hours a day, 7 days a week. Even if you do have family and friends who you might chat with, when it’s very late or very early it might not possible to reach out to them.

Whenever feelings of isolation, worry, or loneliness strike, there is always someone you can call – us.

Call us free on 0800 4 70 80 90

How we help

Learn about the people who speak to us on The Silver Line, how we help our callers, and what you can expect from the service.

A lot of callers have told me that The Silver Line is like extended family and that’s fantastic to hear. It’s a two-way thing though, for those who enjoy answering calls and for those who love calling - it’s a win-win!

A lot of callers have told me that The Silver Line is like extended family and that’s fantastic to hear. It’s a two-way thing though, for those who enjoy answering calls and for those who love calling - it’s a win-win!

- Helen, who volunteers on The Silver Line Helpline

More from The Silver Line

Our people

We couldn’t support the people who need us without our amazing team of staff, volunteers, and senior leadership.

Volunteer with us

Become a part of The Silver Line story and support older people by offering them friendship, conversation and connection.

Become part of our story

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