Contact Us

Our Helpline – 0800 4 70 80 90

The Silver Line is the only national confidential and free helpline for older people open every day and night of the year.

• No question too big
• No problem too small
• No need to be alone

Head Office Address: Trade Tower, Calico Row, London, SW11 3YH  [Get directions] Call 020 7224 2020     (Office hours: 9am-6pm, Mon to Fri)

Supporter enquiries

Donations or fundraising: [email protected] Volunteering: [email protected] General enquiries: [email protected]

Press enquiries

If you are a journalist, please contact us on: Tel: 020 3409 3874 or [email protected]

Complaints

We are committed to improving the lives of older people who are affected by loneliness and isolation and we work hard to give everyone the best possible service we can.  If you are unhappy about any aspect of our work, we would like to hear about it.  Please click here to read our full our complaints policy.

Whistleblowing

For details of our whistleblowing policy, please click here.