What we do

The Silver Line was founded on 25 November 2013.  Since then we have received more than 2.5 million helpline calls.

Silver Liners - Not alone anymore

A telephone call to The Silver Line Helpline can transform an older person’s life. See the difference it makes for two of our Silver Liners, Bill and Barbara.

Into the night

Could you give just 30 minutes a week to chat to an older person on the telephone? Find out more here. Cant give your time? By texting SILVER to 70660 and donating £10 you’ll pay for 2 calls to our helpline from a lonely older person. Created by J. Walter Thompson Creative team: Naz Nazli & Sam Huntley (Director)

Meet Bob, who lost his wife to Alzheimer's, but who now has a lifeline

Silver Liner Bob lost his wife to Alzheimer’s, but has now found a lifeline in The Silver Line.

A message to social care professionals

Watch our CEO, Sophie Andrews discuss the national launch of The Silver Line  Helpline for older people following a successful pilot.

Tackling Loneliness Case Study: The Silver Line

The team at Campaign to End Loneliness interview our CEO, Sophie Andrews. To find out more about Sophie, click here.

Introducing The Silver Line Helpline

Come behind the scenes of our national launch with interviews from our founder, Esther Rantzen, our CEO, Sophie Andrews and helpline team. A big thank you to FidesMedia.

We need to end stigma about loneliness

Our founder, Dame Esther Rantzen talks to NewsTalk Live about the launch of The Silver Line Helpline. To find out more about what we do, click here.

To see all our films, please visit our YouTube channel here.