Helpline Hub Volunteer

We need volunteers for an exciting project as we prepare to open new Volunteer Hubs around the country to help deliver our vital 24/7 Helpline Service for lonely and isolated older people.

Why is our work important?

In less than 6 years, The Silver Line Helpline has already received an overwhelming 2.5 million calls, demonstrating just how important and necessary the service is. Over half of our callers have no-one else to turn to, for many they say we are a lifeline.

We need your support

To help us to cope with the huge demand, we are opening Volunteer Hubs across the country to help deliver our Helpline. By taking on a volunteer role in one of our these new hubs you will be an integral part of our Helpline team and will support some of the most vulnerable and isolated older people in the country.

Our Founder and President, Dame Esther Rantzen: “We are offering volunteers the chance to make a real, tangible difference to the lives of isolated and vulnerable older people, who turn to us, principally because they are suffering loneliness and isolation.

“It’s rewarding, you will make a difference. We will train you. It’s important work and extremely fulfilling as well.”

Get involved now

The first Hubs are opening in London and Blackpool so if you live in or around these areas,  we’d love to hear from you.  

This is a daytime, office-based role. You will need to commit to regular, 3 hour shifts between the hours of 8am and 5pm on a weekday.

If you are interested in giving your time on a regular basis to help lonely and isolated older people, please email: [email protected]  or call 020 7224 2020 to find out more.

We would love you to join us at our new hubs.  You really will help to change the lives of vulnerable and isolated older people across the UK.