Silver Line Telephone Friend

More than a million people in the UK aged over 65 say they often or always feels lonely. By volunteering, you’ll provide much needed company and friendship to an older person.

As a Silver Line Telephone Friend, you’ll be matched to an older person with similar interests who you’ll chat to once a week, creating a genuine and lasting friendship.

In the time it takes to read the paper, watch the news or take a trip to the shops, you can volunteer with The Silver Line. A regular 30-minute call from a friend really can change the life of a lonely older person – and yours too. Our Silver Line volunteers tell us they get as much, if not more, out of this truly rewarding experience, which can be done from the comfort of your home.


Information about the role

If you’re interested in making a new friend and helping to tackle loneliness and isolation, then please get in touch. To be a Telephone Friend you’ll need:

  • to want to speak to, and build a relationship with, an older person.
  • access to the internet and an email account.
  • a telephone in the UK, Channel Isles, or Isle of Man (unfortunately we can’t facilitate calls from other countries).
  • to be able to commit to a call of approximately 30 minutes, at the same time and day each week, ideally for a year.

Please read the full role profile for more information.

To apply, please fill out the role application form and return it to [email protected].


Thank God I picked up your leaflet and followed it up – everyone who takes my call is kind and I always feel 100% better when I get off the phone.