Contact Us

Our Helpline

The Silver Line is the national confidential and free helpline for older people open every day and night of the year.

  • No question too big
  • No problem too small
  • No need to be alone

Call the helpline on 0800 4 70 80 90

Administrative Contact Details

Head Office:

Telephone: 020 7224 2020

Email: [email protected]

Address: Minerva House, 42 Wigmore Street, London W1U 2RY

Our head office isn’t part of our support service and is only available 9am – 6pm in the UK.

Supporter queries

If you are a supporter of The Silver Line or wish to donate please contact The Silver Line team on the online form above or email us.

For donations or fundraising: [email protected]

For general enquiries: [email protected]

For volunteering: [email protected]

Supporter Care telephone: 020 7224 2748

The Supporter Care telephone is only available 9am – 5pm in the UK, but there’s a voicemail service if you want to leave a message.

For more information on ways to donate please see our Donate page

Press enquiries:

For media enquiries, please contact Sarah Caplin at [email protected]

For media requiring an immediate response, outside of office hours, please contact us on 0800 4 70 80 90